The article describes the procedure for removing a virus on a frozen computer. The methods described here are reliable and correct to date. However, we recommend you to follow them carefully to avoid running into problems. Alternatively, you can go for a professional online virus removal support service. It will save your precious time and money that could be spent lugging your computer to a repair shop or calling a technician at home.
Virus infections and the harms done by them are a reality today. It is also a reality that you can deal with them using a malware removal tool. However, what would you do if your computer doesn't respond at all to your commands, making you unable to connect to the internet or access any application? You simply cannot do anything on a frozen computer. Feeling depressed? Don't worry. There is a solution to your problem. The below mentioned guide will tell you the ways to defreeze your computer to eliminate the virus.
Instructions:
Press Alt, Ctrl, and Delete keys together to bring up the Windows Security window. Press the Shut Down button to let your computer start shutting down. When done, restart it. Instead of shut down, you can also simply choose the Restart option from the drop-down list on the Windows Security dialog box. Once the computer has rebooted showing up all the icons on the desktop, open your antivirus program. Hit the Update button to update the program with latest virus and malware definitions.
When done, run a full system scan (recommended) to search through all the directories and drives in your computer. If you run a custom scan (not recommended), it will only search the locations selected by you and not the entire computer. It is possible that the virus is hiding in different locations which you haven't chosen to scan. It will not remove the virus fully which can re-execute itself from there. When scanning is finished, prompt your program to delete the infections.
Thereafter, download and install Malwarebytes' Anti-Malware from its official website. Save the downloaded file and unzip its contents to another file provided that it is zipped one. Run the setup file and complete installation of the program. When done, open Anti-Malware and update it. Wait until updating finishes. When done, run a full scan as mentioned above and then prompt the tool to delete the virus infection.
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